Skip primary navigation

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

What’s in it for Jaguar and Land Rover customers?

By partnering with Qantas, we’re able to provide even more value to our customers. We are always looking for new ways to reward our customers, and the Qantas Frequent Flyer Program does just that.

How do I earn Qantas Points with Jaguar and Land Rover?

- For Qantas Frequent Flyer Members, Qantas Points can only be earned with Jaguar Land Rover if a valid QFF number and surname is provided to the authorised Jaguar Land Rover Retailer at the time the Eligible Purchase is made.

- For businesses that are Qantas Business Rewards Members, the Member must quote its ABN at the time the Eligible Purchase is made and must comply with any other requirements or procedures advised by the Program Partner prior to the purchase.

Qantas Points will only be awarded to existing members of the Qantas Frequent Flyer and Qantas Business Rewards programmes. The first accrual of Qantas Points cannot be earned through the purchase of a Jaguar or Land Rover vehicle.


How many Qantas Points will I earn with Jaguar Land Rover?

You will earn Qantas Points at the applicable rate specified in the Earn Table (below) on Eligible Purchases made in Australia, where both the sales contract is signed and the vehicle’s warranty start date commences on a date falling within the relevant Promotional Period.

Promotional Period Eligible Product Qantas Frequent Flyer Points per Eligible Purchase Qantas Business Rewards Points per Eligible Purchase
Jaguar
1 July 2018 to 30 September 2018 F-TYPE, F-PACE, XF, XF Sportbrake 100,000
1 July 2018 to 30 September 2018 XE, E-PACE 50,000
1 July 2018 to 30 September 2018 XJ 25,000
1 April 2018 to 30 June 2018 All 18MY Jaguar Vehicles 25,000 27,500
1 April 2018 to 30 June 2018 F-TYPE 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 XF 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 XF Sportsbrake 100,000 110,000
1 April 2018 to 30 June 2018 XJ 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 XE 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 F-PACE 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 E-PACE 25,000 27,500
1 March 2018 to 31 March 2018 All Jaguar Models 25,000 25,000
1 December 2017 to 28 February 2018 All Jaguar Models 25,000 25,000
1 October 2017 to 30 November 2017 F-TYPE 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 F-PACE 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 XJ 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 XF 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 XF Sportbrake 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 XE 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 All Jaguar 18 Model Year Vehicles 25,000 25,000
6 June 2017 to 30 September 2017 F-TYPE 250,000 250,000
6 June 2017 to 30 September 2017 F-PACE 200,000 200,000
6 June 2017 to 30 September 2017 XJ 250,000 250,000
6 June 2017 to 30 September 2017 XF 250,000 250,000
6 June 2017 to 30 September 2017 XF Sportbrake 250,000 250,000
6 June 2017 to 30 September 2017 XE 200,000 200,000
1 February 2017 to 5 June 2017 All Jaguar Models 1 point for each dollar spent,
up to a maximum of 100,000 points
1 point for each dollar spent,
up to a maximum of 100,000 points
Land Rover
1 July 2018 to 31 July 2018 Range Rover Velar 100,000
1 July 2018 to 30 September 2018 All Land Rover Vehicles 25,000
1 April 2018 to 30 June 2018 All 18MY Land Rover Vehicles 25,000 27,500
1 April 2018 to 30 June 2018 Range Rover 25,000 27,500
1 April 2018 to 30 June 2018 Range Rover Sport 18 Model Year 25,000 27,500
1 April 2018 to 30 June 2018 Range Rover Sport 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 Range Rover Evoque 17 Model Year 100,000 110,000
1 April 2018 to 30 June 2018 Discovery Sport 25,000 27,500
1 April 2018 to 30 June 2018 Velar 25,000 27,500
1 April 2018 to 30 June 2018 New Discovery 25,000 27,500
1 March 2018 to 31 March 2018 All Land Rover Models 25,000 25,000
1 March 2018 to 31 March 2018 Discovery 17 Model Year 100,000 100,000
1 March 2018 to 31 March 2018 Range Rover Velar 17 Model Year 100,000 100,000
1 December 2017 to 28 February 2018 All Land Rover Models 25,000 25,000
1 October 2017 to 30 November 2017 Range Rover 17 Model Year 100,000 110,000
1 October 2017 to 30 November 2017 Range Rover Sport 17 Model Year 80,000 88,000
1 October 2017 to 30 November 2017 Range Rover Velar 17 Model Year 25,000 27,500
1 October 2017 to 30 November 2017 Range Rover Evoque 17 Model Year 60,000 66,000
1 October 2017 to 30 November 2017 All-New Discovery 17 Model Year 25,000 27,500
1 October 2017 to 30 November 2017 Discovery Sport 17 Model Year 25,000 27,500
1 October 2017 to 30 November 2017 All Land Rover 18 Model Year Vehicles 25,000 25,000
6 June 2017 to 30 September 2017 Range Rover 100,000 100,000
6 June 2017 to 30 September 2017 Range Rover Sport 40,000 40,000
6 June 2017 to 30 September 2017 Range Rover Evoque 30,000 30,000
6 June 2017 to 30 September 2017 All-New Discovery 30,000 30,000
6 June 2017 to 30 September 2017 Discovery Sport 25,000 25,000
1 February 2017 to 5 June 2017 All Land Rover Models 1 point for each dollar spent,
up to a maximum of 100,000 points
1 point for each dollar spent,
up to a maximum of 100,000 points

Eligible Purchases do not include;
i. On road costs, dealer delivery charges, luxury car tax, registration, stamp duty and GST;
ii. Purchase of any Used and Demo vehicles;
iii. Purchase of any Vehicles purchased for Government or Fleet use;
iv. Purchase of any Vehicle add-ons, including all factory fitted options, accessories and Jaguar and/ or Land Rover branded goods (each of which, even if included in the purchase price quoted by the authorised Jaguar Land Rover Retailer, will not be included in the calculation of eligible purchase); or
v. Costs of Vehicle servicing.


When will my Qantas Points be credited to my Qantas Frequent Flyer or Qantas Business Rewards account?

Please allow up to 60 days after the vehicle warranty start date has been processed for your Qantas Points to be credited to your Qantas Frequent Flyer or Qantas Business Rewards account.


Can I claim Qantas Points for purchases made before Jaguar Land Rover became a Qantas Frequent Flyer Program Partner?

No. Jaguar Land Rover became a partner of Qantas on 1 February 2017. It is not possible to claim Qantas Points on purchases made prior to that date.


I forgot to provide my Qantas Frequent Flyer number or business’ ABN when I finalised the purchase, can I still get my Qantas Points?

Please contact your local Jaguar or Land Rover Retailer. Your Jaguar Land Rover Retailer may allow this, at its discretion.


I have earned Qantas Points through Jaguar Land Rover but don't see them in my Qantas Frequent Flyer or Qantas Business Rewards account.

If you believe there is an error with the points you have earned through Jaguar Land Rover please contact your Jaguar or Land Rover retailer.


Can I swap my Qantas Points for cash or credit?

No, you cannot swap points for cash or credit. You can redeem your Qantas Points for Rewards through the Qantas Frequent Flyer program.


How do I earn more Qantas Points?

Join Jaguar and Land Rover’s e-Newsletter and you’ll be informed about exclusive promotions, sales, special previews and bonus Qantas Points’ promotions.
Sign up to Jaguar here.
Sign up to Land Rover here.
Visit the Qantas Points website to find out about all the different ways you can earn and use Qantas Points.


What do I do if I have forgotten my Qantas Frequent Flyer or Qantas Business Rewards membership number?

If you have forgotten your Qantas Frequent Flyer membership number, you can find it:
- On your Qantas Frequent Flyer membership card;
- At the top of your monthly Qantas Frequent Flyer; or
- At the top of most emails sent to you by Qantas Frequent Flyer. 



Your Qantas Business rewards membership number is your business’ ABN. You can find it at the top of most emails sent to you by Qantas Business Rewards, or by logging in to Qantas Business Rewards at qantas.com/business.


You can also contact the Qantas Frequent Flyer Service Centre or Qantas Business Rewards Service Centre for assistance.