Secure Tracker alerts you and the Tracking Call Centre in case an automatic theft alert is triggered by your car. In order to manage these alerts, please read the information.
If an automatic theft alert has been triggered for your car, you will be presented with a theft alert screen. This alert can be seen on both the InControl Remote App and the InControl website. Please contact the Tracking Call Centre, as instructed on the alert screen. For security purposes, all the features of the website and the app will be disabled.
Transport Mode allows you to put your car on a trailer or train, or tow it, without a theft alert being triggered. It can be enabled from the Remote Smartphone App or the InControl website. Once switched on, the car will not send automatic theft notifications for 10 hours if it is moved while the engine is off. All other automatic theft notifications (battery disconnected, TCU/GSM/GPS antenna tamper) remain active.
Service Mode must be switched on when taking your car for a service to prevent a theft alert being triggered. Service Mode can be enabled from the Remote Smartphone App or the InControl website. Once switched on, the car will not send automatic theft notifications for 10 hours.
As we roll out InControl, specific features described may be optional and market or powertrain dependent. Please consult your local Jaguar retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require a further subscription after the initial term advised by your retailer. Mobile connectivity cannot be guaranteed in all locations.
*If the car needs to be put in Transport Mode or Service Mode for more than 10 hours, the InControl online portal can be used to extend these modes up to 72 hours.