JAGUAR LAND ROVER ANNOUNCES 2019/20 RETAILER OF THE YEAR
- For the third consecutive year, Purnell Jaguar Land Rover has been named overall Retailer of the Year, as well as the Metropolitan Retailer of the Year
- Lennock Jaguar Land Rover wins the Provincial Retailer of the Year category
- Port Macquarie Jaguar Land Rover wins Regional Retailer of the Year category for the second consecutive year
Sydney, Australia, May 19, 2020: Jaguar Land Rover Australia's annual Retailer of the Year is the pinnacle of JLRA's recognition of those retailers and their dedicated teams who embrace customer first principles as key drivers to overall performance and, as a result, stand out amongst their peers, with the top metropolitan, provincial and regional retailers recognised for their efforts.
With judging criteria measuring sales performance, customer satisfaction, retailer presentation and staff training, the awards not only pay tribute to retailers that are leaders in the fields of sales and service but also to the Dealer Principals who maintain the high standards needed to both run their businesses and meet customer needs.
Jaguar Land Rover Australia, Managing Director Mark Cameron remarked that this year has been particularly tough for our industry and therefore to pause and celebrate the real successes across the JLRA network is particularly pleasing.
"All of our retailers continuously put in their best effort but the Jaguar Land Rover retailers we have awarded have consistently achieved excellence in the key areas of the business" Mr Cameron said.
"It is a pleasure to recognise these retail partners for their continuing hard work and dedication to achieving outstanding customer satisfaction" he added.
The 2019/20 Retailer of the Year award winners are:
Metropolitan Retailer of the Year: Purnell Jaguar Land Rover, Blakehurst, New South Wales
Provincial Retailer of the Year: Lennock Jaguar Land Rover, Phillip, ACT
Regional Retailer of the Year: Port Macquarie Jaguar Land Rover, Port Macquarie, New South Wales
Overall Winner: Purnell Jaguar Land Rover
This is the third consecutive year in which Purnell Jaguar Land Rover has been named Retailer of the Year. It is also the second year that Port Macquarie Jaguar Land Rover has won the Regional Retailer category following their success in 2018/19.
The entire Jaguar Land Rover Australia team congratulates this year's winning retailers.