SERVICES & WARRANTIES
ROADSIDE ASSISTANCE
JAGUAR ROADSIDE ASSISTANCE - CALL 1800 808 180
All Jaguar vehicles purchased in Australia benefit from complimentary Jaguar Roadside Assistance service for the length of the new car warranty. This covers you Australia - wide 24 hours per day, every day. It is subject to the prescribed Terms and Conditions.
| ENTITLEMENT | JAGUAR NEW CAR (WHOLESALE) | JAGUAR PREMIUM RETAIL |
|---|---|---|
| 24 Hour Phone Support | √ | √ |
| Battery-Jumpstarts & Replacement | √ (includes cost of battery if within new vehicle warranty period) | √ (excludes cost of battery) |
| Fuel | √ Provide sufficient fuel (petrol or diesel) to enable travel to the nearest available refuelling facility. Where it is not possible or practical to provide fuel, a tow will be provided to the nearest service station | √ Provide sufficient fuel (petrol or diesel) to enable travel to the nearest available refuelling facility. Where it is not possible or practical to provide fuel, a tow will be provided to the nearest service station |
| Flat Tyres | √ Where the spare is not serviceable, roadworthy or compatible, or where the gel repair kit is unavailable or not maintained, a tow to the nearest facility able to supply and/or repair the tyre/wheel will be provided | √ Where the spare is not serviceable, roadworthy or compatible, or where the gel repair kit is unavailable or not maintained, a tow to the nearest facility able to supply and/or repair the tyre/wheel will be provided |
| Lost or Locked keys | Provide Assistance for a limit of up to $150.00 (Inc. GST) to: - Attempt to open the vehicle - Arrange locksmith or; - Tow the vehicle. | Provide Assistance for a limit of up to $150.00 (Inc. GST) to: - Attempt to open the vehicle - Arrange locksmith or; - Tow the vehicle. |
| Towing/transportation | Towing of vehicle to the nearest Jaguar authorised repairer. | Towing of vehicle to the nearest Jaguar authorised repairer. |
| Bogged vehicle | √ | √ Where special equipment is required, these will be charged to you. |
| Accident Coordination | √ co-ordination only | √ co-ordination only |
| Ambulance cover | $100.00 (inc. GST) | $100.00 (inc. GST) |
| Emergency Message Relay | √ | √ |
| Taxi | $200.00 (inc. GST) | $100.00 (inc. GST) |
| Emergency accommodation | Up to 5 nights @ $250.00 (inc. GST) per night | Up to 3 days @ $150.00 (inc. GST) per day |
| Car rental | Up to 5 days @ $100.00 (inc. GST) per day | Up to 3 days @ $100.00 (inc. GST) per day - can be extended to 5 days if accommodation not used |
| Alternative transportation | Up to $450.00 (inc. GST) | Up to $450.00 (inc. GST) |
| Vehicle relocation | √ | √ |
| Legal advice | √ | √ |
| Medical advice | √ | √ |
