TAKATA AIRBAG SAFETY RECALL
Please contact Jaguar Customer Service on 1800 312 828 to learn about the recall status of your vehicle.
If you have purchased your vehicle outside of the Jaguar network or would like to update your details please click here to complete the form.
We’re committed to ensuring that Jaguar owners have quick and easy access to the right information regarding the Takata Airbag Recall. As always, our customer’s safety is our priority.
On 1st March 2018, the Australian Government initiated a mandatory recall of certain vehicles with Takata airbags. As the airbag ages and is exposed to high temperatures and humidity, the PSAN propellant is exposed to moisture and degrades. If this happens, when the airbag is triggered and deploys (in a collision), it may deploy with too much explosive force, rupturing the airbag inflator housing so that sharp metal fragments shoot out and hit vehicle occupants, potentially injuring or killing them.
A subset of Takata airbags called ‘alpha’ are considered to pose the highest safety risk of all the recalled Takata airbags. There are no Jaguar vehicles that contain 'alpha' airbags.
However, certain Jaguar models from 2009 - 2017 contain non-alpha Takata airbag inflators that are required to be recalled under the compulsory notice. According to the ACCC, there is no immediate known risk with the non-alpha airbags in vehicles less than 6 years old, but there will be in the future. Where an affected vehicle is more than 6 years old, the ACCC has stated that there is a risk of injury or death in the event of rupture of the airbag inflator.
The recall and replacement timetable for the Compulsory RecalFl requires vehicles with faulty Takata airbags to be recalled and the airbag inflators removed and replaced as soon as practicable, and by no later than 31 December 2020 (or a later date approved by the ACCC).
Recalls are/were initiated on a rolling basis to allow replacements to be prioritised according to priority safety factors, including climate at the location of the vehicle, the age of the vehicle and whether the airbag is a driver or passenger side airbag (driver is prioritised due to higher risk). Consumers should not experience significant delays once they are notified of the recall and asked to schedule a replacement.
For more information on future recall initiation dates please see the Recall Initiation Schedule for future recalls at the bottom of this page. All recalls which are already active are listed here. Alternatively, you can enter your VIN in the Recall Database to check whether your vehicle is under active recall (recalled in the past or now) or future recall (and if so the scheduled time for recall and replacement).
Vehicles that have had a frontal airbag replaced following a collision or other incident may have been fitted with a faulty airbag and could require replacement. Contact a Retailer to arrange an inspection of the airbag.
Jaguar Australia are committed to addressing the needs and concerns of our customers affected by this industry-wide issue. If you are located more than 250 kilometres from your nearest Retailer Land Rover will make arrangements to collet your vehicle and return it to you to enable you to have the Recall completed with the minimal inconvenience.
For more information about Jaguar's mandatory recall of Takata airbag modules, please contact Jaguar via our designated phone number 1300 787803 or otherwise make an enquiry via the ACCC at www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry.
If English is not your first language, you may wish to seek the interpreting and translation services available free of charge from providers such as the National Accreditation Authority for Translators and interpreters (NAATI) www.naati.com.au or Translating and Interpreting Service (TIS National) www.tisnational.gov.au. If you have a hearing or speech impairment and wish to use the services of the national relay service, please see: www.relayservice.gov.au.
Please treat this matter with the urgency it requires, Jaguar Land Rover apologizes for any inconvenience this notification may cause and thank you in advance for your co-operation.
This table gives a general overview of the vehicles affected by the Takata Airbag Recall.
|Jaguar XF||2009 - 2017|
|Jaguar XE||2016 & 2017|
As set out by the ACCC Jaguar Land Rover will meet the required completion rate and where possible exceed it.
Quarterly Completion Schedule.
Click within the table below to scroll and view content.
|Starting from||1 July 2018||1 October 2018||1 January 2019||1 April 2019||2 July 2019||1 October 2019||2 January 2020||2 April 2020||3 July 2020||3 October 2020|
|Required completion rate||15%||25%||35%||45%||55%||65%||75%||85%||95%||100%|
Recall Initiation Schedule
|Starting from||1 July 2018||1 October 2018||1 January 2019|
|Recall Schedule||XF 2009 - 2015MY||XF 2016MY||XF 2017MY|
|XE 2016MY||XE 2017MY|
|Type of airbag Inflator||Time by which recall action must be initiated||Time by which inflators of this type must be replaced|
|Alpha||Not Applicable||Not Applicable|
|All other Affected Takata Airbag Inflators||On a rolling basis beginning 1st July 2018||As soon as practicable but no later than December 2020|